Privacy Policy

---

365 Consult is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), and, where applicable, other relevant data protection laws such as the GDPR for clients based in the EU.

1. Information We Collect

We may collect the following categories of personal information:

• Contact details you provide (name, email address, phone number, company name) via contact forms, email, or during a client engagement
• Technical information collected automatically via cookies or analytics tools (IP address, browser type, pages visited)
• Any information you voluntarily share with us in the course of a consulting engagement

2. How We Use Your Information

We use collected information to:

• Respond to enquiries and provide requested services
• Deliver, manage, and improve our consulting engagements
• Communicate updates, invoices, or relevant business information
• Improve our website and understand how it is used
• Comply with legal or regulatory obligations

3. Legal Basis for Processing

We process personal information based on your consent, the necessity of processing to perform a contract with you, or our legitimate business interests, in line with POPIA's conditions for lawful processing.

4. Sharing of Information

We do not sell personal information. We may share information with:

• Trusted service providers who support our operations (e.g., hosting, accounting, or IT tools), under confidentiality obligations
• Regulatory or legal authorities where required by law

5. Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law or contractual obligations.

7. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to processing of your personal information under certain circumstances
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at: info@365consult.net

8. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Information Officer

In accordance with POPIA, our designated Information Officer for privacy-related queries is:  Contact: info@365consult.net

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: info@365consult.net